Start with the basics and save $$$

Ensure that your heat pump is running as efficiently as possible. This will let you save money on heater costs, increase the lifespan of the unit, improve comfort levels and often noise levels.

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Heat Pump SOS (Service)

A Heat Pump SOS (System Optimisation Service) is a thorough cleaning, performance test and inspection of your heat pump. Manufacturers recommend an annual SOS on inside and outside units. HEG™ technicians do a more thorough job than our competitors due to our attention to detail. The base service fee is $176 inc GST, with additional fees for ducted systems (as it takes longer).

As dust, mould, detritus, vegetation, cobwebs and hair get stuck in the fins and coils of the inside and outside units of your heat pump, it becomes harder and harder for your heat pump to absorb and release heat (or cool).

A Heat Pump SOS brings the heat pump back to near-new efficiency, often saving $10 to $15 in weekly running costs.

Heat Pumps are like cars...
Just like a car needs regular service to ensure air filters don’t become blocked, and to inspect for potential issues, so is your reverse cycle air conditioner (heat pump).

A build-up of dust, lint, spider webs, moths, mould, bacteria, algae, etc., can all have a detrimental effect on the operation, running costs, noise levels, health benefits and longevity of your system.

How Much Does AC/Heat Pump Servicing Cost?

Standard costs for a Heat Pump SOS are outlined below:

  • Single Split System Heat Pump (wall or floor mounted) – $176each.
  • Multi-split heat pump system – $90 per indoor or outdoor unit.
  • Cassette Heat Pump (in-ceiling) – $180
  • Ducted Heat Pump System – $220 (standard size)

We may not be able to access some high-wall systems or roofs more than a single storey high due to safety concerns.
Extra fees may apply to difficult access scenarios (e.g. where the inverter is located on a second floor of a dwelling with limited access, or a ducted system is in very narrow sub-floor confines). Subject to onsite inspection. Replacement parts (if required) extra. Travel fees of $3.50 per km one way apply to jobs further than 30km from the Launceston, Devonport or Hobart GPO. All prices include GST.

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