What is involved with the Heat Pump / Air Con System Optimisation Service (SOS)?

The service takes about 45 minutes to 1 hour and 15 minutes, depending on the type of the heat pump, as well as the condition that it is in.

The Heat Pump SOS includes:

  • Log the serials numbers of the units being serviced
  • Remove the covers or housing from the internal and external units
  • Clean and disinfect the coils/fins on the internal and external units
  • Inspect and clean the electrical boards for short-outs and/or insects on the internal and external units
  • Inspect the fan scrolls and check for balancing issues on the internal and external units
  • Flush out the condensate drain trays, and ensure adequate drainage by performing drainage testing
  • Clean drainage pans
  • Check and clear debris from the external unit (as often this will prevent drainage and lead to rusting)
  • Clean the filters on the internal unit
  • Inspect the insulation blanket on the external unit to check for dampness (which reduces its ability to insulate).
  • Put the housing back on the internal and external units and wipe down
  • Do performance testing & monitoring (achieving specific air temperatures within a given time frame)

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